We at biKa want you to love your purchase with biKabazaar.com. If something does not work out for you, here is your guide to return it:
Please inspect your items once you receive them. We can only accept returns for wrong or defective items that are postmarked and sent back within 7 days of receiving them as long as they meet the Returns & Exchange Guidelines stated below.
Missing Items / Items not received:
Please inspect your package once you receive it. Missing Items in your package will require that you contact us within 48 hours after receiving your package. If no attempt to contact us is made regarding the missing items within 48 hours, all items are deemed received.
Defective/Wrong Items Sent:
In the rare case that you receive the wrong item, in most cases we will replace the item if we are notified within 48 hours and the items are postmarked within 7 business days. No claims can be made after 48 hours. Once you receive the replacement items, they are subject to the same return/exchange guidelines below. Items that are deemed Non-Defective willrequire return postage if you want the items back. Please contact us if you have received the wrong or defective item.
Exchange for a different size:
If the items you receive did not fit properly and you want a different size, you may exchange the item for a different size. Exchanges for a different size applies to only exchanges for the same SKU/Style Number and color with a different size. Exchange for a different size requests made within 7 days of receiving your item will be granted as long as the Returns & Exchange Guidelines (mentioned below) are met. There is no restocking/disposal fee for size exchanges for a different size however, the customer will be responsible for the postage fee to ship the exchange item.
When we receive and approve your exchange items, an exchange will be mailed to you with the replacement size.
Return & Exchange Guidelines:
A return or exchange will be issued on some unworn merchandise returned within 7 days of receiving the items. All return or exchange merchandise must be unmarked with original tags attached, hygienic liners in tact, and packaging Included. If your return or exchange does not meet these guidelines, please do not send back your items as your return or exchange may not be approved. Instead please contact us to verify if it may be approved. All unapproved returns are subject to a small fee for postage to re-ship/return the item.
For exchanges, in some cases, a small shipping fee may apply to send out the new item.
If you have any questions about our return policy, please e-mail us at email@example.com
with RETURNS in the subject line. Please include your order number if you
biKa LLC - Attn: Returns
450 S. Old Dixie Hwy., Ste. 8
Jupiter, FL 33458